We use DHL or UPS depending on the order and delivery time slots available that day.
You'll receive your order from 5 to 7 days from the order date and sometimes longer than 7 days (up to 14 days).
Please see the product page where you originally ordered from.
(NOT INCLUDING BANK OR PUBLIC HOLIDAY).
Or go to Order Tracking Page with your order number, email or tracking code that was send to you by email.